ZEKTHAML, BITMER AND PANDIT <br/><br/>
SERVICES MARKETING 

 - 4TH 
 - NEW DELHI  N D TMH 
 - 743 
<br/><br/><label>ISBN: </label>978-0-07-066007-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.8  / ZES